College of North West London 41% Absence Reduction | FirstCare



College of North West London (CNWL) is a further education college with two campuses located in the London borough of Brent, at Willesden, and Wembley. 

The college specialises in vocational courses focused on delivering technical skills and qualifications to help students enter the workforce, a trade or progress to university.

What the client said

“Straight away we loved the FirstCare product, and the support offered by its employees. The nurse-led service had an immediate impact. ”

Jo Taylor, Head of HR and Staff Development

Results from FirstCare's service

The 10-year partnership with CNWL has led to a significant reduction in its absence rates.

Jo added: “We’ve found that the nurse-led service helps aid recovery for our team members, and offers them reassurance that it’s okay to take time off for health reasons."


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