Local authority absence reporting case study | FirstCare


Dacorum Borough Council has a commitment to create a fitter and healthier workforce, by analysing sickness trends, creating a wellness strategy and utilising a bespoke HR system, which included a sickness absence module. However, the system had limitations on management information and self-service. Inconsistencies across departments and increases in absence – combined with a lack of meaningful reports – led to the decision to outsource to FirstCare and utilise its nurse-led approach.

What the client said

“FirstCare delivers quality and consistency. With everything in one
place and a high level of support, nothing is ever unachievable or too much trouble.”

Anne Stunell, HR & Organisational Development Manager at Dacorum Borough Council

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