London Borough of Hillingdon 35% Absence Reduction | FirstCare

Overview

The London Borough of Hillingdon employs 3,000 staff over multiple sites, delivering a diverse range of services from refuse collection to planning, park and leisure facilities and social care.

The council approached FirstCare as inconsistencies in reporting meant that absence wasn’t being captured and recorded accurately

What the client said

Mike Talbot, Human Resources and Organisation Development Service Manager, London Borough of Hillingdon

Results From FirstCare Service

The council has recently extended its contract with FirstCare and is becoming more sophisticated at using the tools we provide to manage longer term absence effectively.