FirstCare is the UK's leading authority on employee sickness absence and its impact on business risk, productivity and cost. Established in 2004, it has recorded more than 15.6 million days' absence data - the largest privately held resource of its kind. With this data; unrivalled insight; expert account management and unique 24/7/365 nurse-led support, it supports clients in making informed decisions to improve workforce wellbeing while supporting corporate social responsibility. It even saves lives.
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Recent Posts

Statutory Sick Pay: New 2019 Guide for Employers

Updated July 2019

Is absence a costly problem for your organisation? Confused about your obligations as an employer when it comes to sick pay? Want to know how much you need to pay and for how long?

Find everything you need to know, including the latest information about employer obligations and employee rights in our new 2019 SSP Guide. Whether you’re an employer in the public or private...

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Flexible working: a guide for employers

Flexible working is on the increase – but not in every workplace. A recent survey by the charity Working Families revealed that some employers are failing to meet statutory requirements. Over a third of employees say that they cannot access flexible working - despite having a legal right to request it. 

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Mental health in the workplace: are older employees being left behind?

Mental health awareness has never been higher on the UK agenda. Recent campaigns, led by ambassadors from the world of royalty, sport and television, have given the subject the high-profile it deserves. ‘It’s good to talk’ is the message. But is this finding its way into the workplace?

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Managing absence in NHS Trusts

The number of NHS staff quitting their jobs over long hours has soared in the last decade. New figures reveal that more than 200,000 nurses have left the service since 2010 and resignations over work-life balance have increased dramatically.

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The most popular sick day: revealed


We all know that Monday morning feeling. The start of the week can sometimes feel like an uphill climb. From Blue Monday to Manic Monday, we don’t always see the first working day in a positive light.

So does this make Monday the most popular day to take sick leave? FirstCare’s absence management data reveals something surprising.

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FirstCare nurses “highly commended” in the UK Contact Centre Forum Awards


Two FirstCare nurses were shortlisted as finalists in this year’s UK Contact Centre Forum (UKCCF) Awards.

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A FirstCare Premiere at the 17th User Group!

October 18th saw the second of 2018’s FirstCare User Group events, where we invite clients to a notable venue to share service updates, industry insights and networking opportunities.

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FirstCare vs Self Service Absence Management

Our infographic reveals how self-service absence management systems measure up against FirstCare.

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Reduced Absence Within the NHS

On June 2nd 2014, NHS Employers published statistics that reveal a year on year reduction in absence rates across the NHS. The rolling nationwide 12 month sickness absence rate to January 2014 was 4.44%, a reduction of 6% compared to the January 2013 rate of 4.72%. It's estimated by NHS Employers that this absence reduction has led to a saving of £97.8 million for the NHS, which is an...

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Absence Analysis: Dental and Oral Health

In honour of National Smile Month, FirstCare took the opportunity to review the impact of Dental/Oral health on absence levels, with some surprising results.

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