Flexible working is on the increase – but not in every workplace. A recent survey by the charity Working Families revealed that some employers are failing to meet statutory requirements. Over a third of employees say that they cannot access flexible working - despite having a legal right to request it. 

Mental health awareness has never been higher on the UK agenda. Recent campaigns, led by ambassadors from the world of royalty, sport and television, have given the subject the high-profile it deserves. ‘It’s good to talk’ is the message. But is this finding its way into the workplace?

The number of NHS staff quitting their jobs over long hours has soared in the last decade. New figures reveal that more than 200,000 nurses have left the service since 2010 and resignations over work-life balance have increased dramatically.

We all know that Monday morning feeling. The start of the week can sometimes feel like an uphill climb. From Blue Monday to Manic Monday, we don’t always see the first working day in a positive light.

So does this make Monday the most popular day to take sick leave? FirstCare’s absence management data reveals something surprising.

Two FirstCare nurses were shortlisted as finalists in this year’s UK Contact Centre Forum (UKCCF) Awards.

October 18^th saw the second of 2018’s FirstCare User Group events, where we invite clients to a notable venue to share service updates, industry insights and networking opportunities.

Our infographic reveals how self-service absence management systems measure up against FirstCare.

On June 2nd 2014, NHS Employers published statistics that reveal a year on year reduction in absence rates across the NHS. The rolling nationwide 12 month sickness absence rate to January 2014 was 4.44%, a reduction of 6% compared to the January 2013 rate of 4.72%. It's estimated by NHS Employers that this absence reduction has led to a saving of £97.8 million for the NHS, which is an...

In honour of National Smile Month, FirstCare took the opportunity to review the impact of Dental/Oral health on absence levels, with some surprising results.

The Football Word Cup is nearly upon us and, as with most major sporting events, theories abound as to the impact it will have on absence levels.