Head of Operations Ed Lane explains what the win represents for our Team, and for FirstCare members.

Our Clinical Governance Officer Suzanne Marshall RN explains why FirstCare supports a new parliamentary bill.

In the ‘old normal’, there was a clear line between working and being off sick. Things have changed. Zoe Machin explains how FirstCare have responded to a new grey area.

Our head of clinical governance, Suzanne Marshall RN explains why mental health first aid should be front of mind for leadership teams.

Practicing social distancing at work is a wise precaution for all of us. However, the pandemic has highlighted a more fundamental need to be closer. Steve Carter explains why leadership teams in large organisations need more engagement with their employees.

Suzanne Marshall RN, FirstCare’s Head of Clinical Governance provides her latest guidance on identifying Covid-19 and explains how her team of nurses deal with callers presenting possible symptoms.

When Covid-19 hit in March, FirstCare faced a spike in demand that tested our systems, our technology and our people more than we could have imagined. In this article, Ed Lane and John Coyne explain how the we maintained critical services during the first wave pandemic... and how we prepared for the second.

FirstCare’s CEO Ian Caminsky discusses how data can be used to tackle the rising epidemic of mental health-related absence in the workplace. With our data showing that 60% of workers will leave their job following two mental health-related absences, Ian explains how organisations can use data to inform wellbeing policies, ensuring vital conversations about mental health take place.

The NHS lost nearly ten days per employee to absence in 2019. FirstCare’s CEO Ian Caminsky explains how our health service can use data to reduce absence and help support NHS workers. As the NHS looks to level up its technology, executives and policymakers should remember to look to the basics first: using data to understand why staff are having to take sick days and be absent from work.

In this article, published in March 2020, Ian Caminsky explains there is no ‘one size fits all’ solution to the problem of public sector workers missing more work than private sector employees. He says leaders in the public sector must properly analyse available absence data and develop strategies to ensure employees thrive.